Returns and Refunds
Food safety and product condition affect whether tea can be returned.
Contact us first
Email spiritechotea@gmail.com with the order number and reason before returning anything. Do not mail a return until instructions are provided.
Tea products
Opened tea normally cannot be returned for resale. Incorrect, damaged, or defective items will be reviewed and made right when reported promptly with useful details or photographs.
Approved refunds
Approved refunds are returned through the original payment method when possible. Bank processing time may continue after a refund is issued.
Last updated 2026-08-12.